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Tap water report · updated November 2026

Memphis tap water: soft water, no PFOA or PFOS found

What’s in the water Memphis Light, Gas and Water delivers to 659,500 people, from national testing by the U.S. Environmental Protection Agency (EPA) and the utility’s own report.

Short answer

Memphis tap water is soft: about 2.8 grains per gallon (48 milligrams per liter (mg/L)), according to published water quality data from Memphis Light, Gas and Water (2025). The U.S. Environmental Protection Agency’s (EPA’s) 2024 testing found no PFOA or PFOS (two PFAS “forever chemicals”) at or above its 4 parts per trillion (ppt) limit. The system had no health-based violations in the five years through September 2026.

Sources: Memphis Light, Gas and Water 2025 data, EPA UCMR 5, EPA SDWIS 2026Q3 · Sources and method

Hardness

2.8gpg

48 mg/L

Soft

Memphis Light, Gas and Water, 2025 data

PFAS (PFOA, PFOS)

None found

every sample under 4 ppt

Under EPA’s 4 ppt limit

EPA UCMR 5, sampled 2024

Disinfectant

Free chlorine

Carbon filters remove it

Memphis Light, Gas and Water

Violations

0

health-based, 5 years

None on record

EPA SDWIS, through September 2026

How Memphis compares with the 40 systems we track

  • Hardness

    6th softest

    of 34 systems

  • PFOA / PFOS

    Not detected

    in any EPA sample

  • Size

    33rd largest

    of 40 by people served

Compare every system in the 2026 report →

01 · What it means

What these readings mean for your home

Each reading in plain English: what it is, how Memphis compares with the other systems we track, and whether there’s anything to do. The tags follow EPA’s limits and reference levels where EPA has one; for hardness, which has no EPA limit, they follow the U.S. Geological Survey (USGS) scale and Minnesota’s health department. New to the acronyms? Every term, in plain English.

Hardness

Nothing to do

Hardness is dissolved calcium and magnesium, picked up as water runs through rock. It isn’t a health issue (EPA has no limit for it). It’s what leaves white crust on faucets, spots on glasses and scale inside your water heater. It’s measured in grains per gallon (gpg); 1 gpg is about 17 mg of minerals in a liter.

Here: At 2.8 gpg, Memphis water is soft, the 6th-softest of the 34 systems we track. Scale won’t be a problem.

What to do: Skip the softener. It would cost money and salt for no benefit.

What the research says: Studies tie hard water to more soap use and scale. Observational studies link it with somewhat more eczema in babies, but in the largest trial a softener didn’t improve existing eczema. The studies →

Learn more →

PFAS (PFOA and PFOS)

Nothing to do

PFAS are a family of thousands of manufactured chemicals used in many consumer and industrial products. They break down very slowly, which is why people call them "forever chemicals." PFOA and PFOS are the two EPA regulates most tightly. They’re measured in parts per trillion (ppt): 1 ppt is about one drop in 20 Olympic swimming pools.

Here: EPA’s 2024 testing found no PFOA or PFOS in Memphis’s water at or above 4 ppt, the lowest level labs can reliably measure. 29 of the 40 systems we track can say the same; 11 had a sample over the limit.

What to do: Nothing needed by EPA’s standard. If you want PFAS lower still, the same certified filters apply.

What the research says: EPA and the National Academies link PFOA and PFOS exposure to higher cholesterol, lower vaccine response, lower birth weight and some cancers, mostly over years of drinking the water. The studies →

Learn more →

Disinfectant

Nothing to do

Utilities add a small amount of chlorine, or chloramine (chlorine combined with a little ammonia), so germs can’t grow in the pipes on the way to your tap. EPA allows up to 4 milligrams per liter (mg/L) of either and says water within its standards can be used for drinking, cooking and bathing.

Here: Memphis uses free chlorine. It’s the one that can give tap water a slight pool smell, and it’s easy to filter.

What to do: For taste, any carbon filter certified to NSF/ANSI 42 for chlorine works.

What the research says: Health agencies call these levels acceptable for drinking and bathing; dialysis and fish tanks are the exceptions. Studies haven’t shown shower chlorine harms skin or hair. The studies →

Learn more →

Health-based violations

Nothing to do

A health-based violation means the utility broke a federal drinking water rule tied to health: it went over a limit, or skipped a required treatment step. Missing a paperwork deadline doesn’t count.

Here: Memphis’s system had none in the five years through September 2026. That’s normal for a large system: 36 of the 40 we track had none.

What to do: Nothing to do.

Learn more →

How Memphis compares: highest PFOA or PFOS sample

Parts per trillion (ppt), from EPA’s 2023–25 testing. The dashed line is EPA’s limit of 4.

Memphis: none at or above 4 ppt. Like 28 other systems we track, EPA’s testing found no PFOA or PFOS there. These 11 did:

  1. Miami33.0 PFOS
  2. El Paso8.5 PFOS
  3. Fort Worth8.3 PFOA
  4. Philadelphia8.1 PFOA
  5. Louisville7.5 PFOA
  6. Tampa6.9 PFOS
  7. Dallas6.3 PFOA
  8. San Jose6.2 PFOS
  9. Cincinnati6.1 PFOS
  10. Columbus5.3 PFOA
  11. Austin4.8 PFOS
Each bar is one system’s highest single sample, not a yearly average. 11 of 40 systems detected PFOA or PFOS; the other 29 had nothing at or above 4 ppt, Memphis among them. All 40 systems

If you live in Memphis

02 · The full results

Every PFAS result EPA recorded

EPA’s national testing (sampled 2024) found no PFOA or PFOS at or above 4 ppt in any of 20 samples, which puts Memphis under EPA’s limit for both.

Results from EPA’s national testing program (UCMR 5) for Memphis Light, Gas and Water, 10 sampling points, April 2024 to October 2024. Concentrations in parts per trillion (ppt).

EPA UCMR 5 PFAS results for Memphis
ChemicalSamplesDetectedHighestEPA limit
PFOA (perfluorooctanoic acid)200none4
PFOS (perfluorooctane sulfonic acid)200none4
PFHxS200none10
PFNA200none10
HFPO-DA (GenX)200none10

"None" means every sample was under EPA’s reporting level (4 ppt for PFOA). PFHxS, PFNA and HFPO-DA (GenX) are three other PFAS chemicals; EPA proposed removing their limits in May 2026, and that isn’t final.

03 · Where it comes from

The source, and who else drinks it

MLGW’s water comes entirely from groundwater, with the Memphis Sand Aquifer as the primary source and wells pumping from depths of 350 to 1,100 feet.

Memphis Light, Gas and Water serves about 659,500 people directly.

MLGW draws from more than 142 wells across Shelby County and has no surface water source.

Memphis’s water system had no health-based violations in the five years through September 2026, according to EPA’s federal database.

ZIP codes Memphis Light, Gas and Water reports serving (60)

38002 · 38014 · 38016 · 38017 · 38018 · 38027 · 38028 · 38029 · 38053 · 38054 · 38083 · 38088 · 38101 · 38103 · 38104 · 38105 · 38106 · 38107 · 38108 · 38109 · 38111 · 38112 · 38113 · 38114 · 38115 · 38116 · 38117 · 38118 · 38119 · 38120 · 38122 · 38124 · 38125 · 38126 · 38127 · 38128 · 38130 · 38131 · 38132 · 38133 · 38134 · 38135 · 38137 · 38138 · 38139 · 38141 · 38157 · 38167 · 38168 · 38173 · 38174 · 38175 · 38177 · 38181 · 38182 · 38183 · 38184 · 38186 · 38187 · 38190

From EPA’s UCMR 5 ZIP file. A ZIP can be served by more than one system; your water bill names yours. Look up any ZIP.

04 · Questions

Memphis water questions

Is Memphis tap water safe to drink?

The U.S. Environmental Protection Agency (EPA) doesn’t grade a city’s tap water as safe or unsafe; it sets limits and records violations. By that record, Memphis’s water system had no health-based violations of federal drinking water rules in the five years through September 2026. EPA’s 2024 testing found no PFOA or PFOS (two PFAS “forever chemicals”) samples above its 4 parts per trillion (ppt) limit.

Is Memphis tap water hard?

Memphis tap water is soft: about 2.8 grains per gallon (48 milligrams per liter (mg/L)), according to published water quality data from Memphis Light, Gas and Water (2025).

Does Memphis tap water have PFAS?

The U.S. Environmental Protection Agency’s (EPA’s) national testing (sampled 2024) found no PFOA or PFOS (two PFAS “forever chemicals”) at or above 4 parts per trillion (ppt) in any of 20 samples, which puts Memphis under EPA’s limit for both.

Does Memphis use chlorine or chloramine?

Free chlorine. Memphis Light, Gas and Water (MLGW) says its water contains approximately one part per million of chlorine to keep a disinfectant residual in the distribution system.

Has Memphis’s water system had violations?

Memphis’s water system had no health-based violations in the five years through September 2026, according to the U.S. Environmental Protection Agency’s (EPA’s) federal database.