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Brand facts · read November 2026

Aquasana: what it sells, how it sells, and what it says

Facts from Aquasana’s own pages and public certification listings. We don’t rate or rank brands.

Short answer

Aquasana sells whole-house filters, salt-based softeners, salt-free conditioners and under-sink reverse osmosis online and through dealers. 5 of its products appear in a public NSF, WQA or IAPMO certification listing, 4 of them for PFOA and PFOS (two PFAS “forever chemicals”) reduction. Aquasana is owned by A. O. Smith Corporation.

Aquasana’s website and public NSF/WQA listings, read November 2026 · Sources

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01 · Products

What Aquasana sells

LinePriceExamples
Whole-house filtersSee the brandRhino (WH-1000); Rhino Max Flow (WH-1010); Rhino Chloramines (WH-1011); Rhino Chloramines Max Flow (WH-1021)
Salt-based softenersSee the brandSimplySoft 40,000 Grain Softener (WH-SF40); SimplySoft 60,000 Grain Softener (WH-SF60)
Salt-free conditionersSee the brandSalt-Free Water Conditioner (WH-SFWC-S), sold alone or bundled with Rhino/OptimH2O; Water Conditioner for Tankless Water Heaters (EQ-AS20)
Under-sink reverse osmosisSee the brandSmartFlow Reverse Osmosis (AQ-SFRO2); HealthShield Reverse Osmosis, tankless (AQ-HSRO800)

Names and prices as shown on Aquasana’s site, read November 2026. Ranges span sizes and models; sale prices come and go. Check the brand for today’s price.

02 · Listings

Public certification listings

Products we found in NSF’s or WQA’s public directories, with the standards they’re listed under. NSF/ANSI 53 and 58 listings that name PFOA and PFOS, the two PFAS “forever chemicals” with federal limits, are the ones the U.S. Environmental Protection Agency (EPA) and NSF point to. What the numbers mean.

ProductListed byStandardsPFOA/PFOS
SmartFlow Reverse OsmosisWQANSF/ANSI 42, NSF/ANSI 53, NSF/ANSI 58, NSF/ANSI 401Listed
Claryum 2-Stage, 3-Stage and 3-Stage Max Flow under-sink filtersWQANSF/ANSI 42, NSF/ANSI 53, NSF/ANSI 401Listed
Clean Water Machine (countertop dispenser)WQANSF/ANSI 42, NSF/ANSI 53, NSF/ANSI 401Listed
HealthShield whole-house filterWQANSF/ANSI 53, NSF/ANSI 401Listed
UV systemsNSFNSF/ANSI 55

03 · In their words

What Aquasana says

"sells its products directly primarily to U.S. consumers through an on-line website, as well as through retail outlets and distributors"
A. O. Smith, Aquasana’s parent company · source
  • Aquasana’s documents say the HealthShield Reverse Osmosis (tankless) is certified by IAPMO to NSF/ANSI 42, NSF/ANSI 53, NSF/ANSI 58, NSF/ANSI 401. Aquasana’s document
  • Aquasana’s documents say the Claryum Direct Connect (faucet-connected) is certified by IAPMO to NSF/ANSI 42, NSF/ANSI 53, NSF/ANSI 401. Aquasana’s document
  • Aquasana’s documents say the OptimH2O whole-house filter is certified by IAPMO to NSF/ANSI 53. Aquasana’s document
  • Aquasana’s documents say the SimplySoft salt-based softeners are certified by IAPMO to NSF/ANSI 44. Aquasana’s document

These are Aquasana’s own statements. Certifiers publish their listings, so any of them can be checked: IAPMO R&T product listings.

04 · Warranty

Warranty and guarantee, in Aquasana’s terms

Tanks
SimplySoft softeners: pressure vessel and brine tank 10 years. Rhino whole-house filter (WH-1000): 10 years / 1,000,000 gallons. Salt-Free Water Conditioner (WH-SFWC-S): 10 years / 1,000,000 gallons.
Valve
SimplySoft softeners: control valve 5 years, excluding wear items (media, piston, seals, brine valve)
Filters or housings
reverse osmosis (RO) systems (SmartFlow, HealthShield RO): 2 years; RO replacement membranes 1 year, other RO cartridges 180 days. Claryum under-sink systems: 1 year. Rhino Well Water with UV: 5 years. HealthShield whole house: 2 years. OptimH2O: 5 years.
Satisfaction guarantee
90-day 'Pure Satisfaction' guarantee on factory-direct purchases: full refund of purchase price (excluding shipping and handling) for authorized returns; buyer pays return shipping and insurance; complete system with all parts required
Return window
90 calendar days from the order date; return must arrive within 21 days of the return authorization code being issued; refunds within 15 business days of receipt (policy last updated 2/27/26)

05 · At a glance

About Aquasana

Owner
A. O. Smith Corporation (NYSE: AOS), which bought Aquasana, Inc. from private equity firm L Catterton for $87 million; completion announced August 8, 2016
Headquarters
Executive and marketing team in Austin, Texas; sales and operations facility at 6310 Midway Road, Haltom City, Texas
How it sells
Sells factory-direct online from aquasana.com (90-day guarantee applies only to these purchases). A. O. Smith’s 2016 release described sales mainly direct to US consumers online plus retail outlets and distributors; warranties also cover units bought from an 'Aquasana-authorized reseller or dealer'. The site links an International Dealers page.
Installation
Posts DIY installation videos and markets some systems (Claryum Direct Connect, Clean Water Machine) as no-plumbing or renter-friendly; for whole-house filters it 'strongly recommend[s]' a licensed plumber. Runs a 'Locate an Installer' directory of independent contractors it does not control.

Does Aquasana fit your water?

What you need depends on your water, not the brand: hardness decides whether a softener is worth it, and PFAS or chloramine decide which filter. Look up your city first, then compare.

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