Brand facts · read November 2026
US Water Systems: what it sells, how it sells, and what it says
Facts from US Water Systems’ own pages and public certification listings. We don’t rate or rank brands.
Short answer
US Water Systems sells whole-house filters, salt-based softeners, salt-free conditioners, under-sink reverse osmosis and water test kits online, shipped direct. US Water Systems says it is family-owned and run.
US Water Systems’ website and public NSF/WQA listings, read November 2026 · Sources
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01 · Products
What US Water Systems sells
| Line | Price | Examples |
|---|---|---|
| Whole-house filters | $1,095 to $1,595store sale price | Bodyguard Whole House Water Filter & Chemical Removal System; Bodyguard Plus+ Whole House Backwashing Filter; Magna Compact Whole House Water Filter; Magna 2000 Dual High Flow Filter System |
| Salt-based softeners | $1,180 to $1,775store sale price | Matrixx Smart Metered Water Softener; Matrixx-Hybrid Filter and Smart Water Softener; Matrixx-Wifi Drop Water Softener; Flexx-HD Economy Metered Water Softener |
| Salt-free conditioners | $1,547 to $2,184store sale price | GreenWave Salt-Free Water Softener Alternative (TAC media, 3, 5 or 7 liters); Bodyguard + GreenWave combo |
| Under-sink reverse osmosis | $309 to $799store sale price | American Made Reverse Osmosis System; Aquapurion 5-Stage Reverse Osmosis System; Galaxy 5-Stage Economy Reverse Osmosis System |
| Water test kits | See the brand | Hardness, Iron, pH, Chlorine & TDS Field Analysis Water Test Kit; Hardness, Iron & pH Field Analysis Water Test Kit; Single-parameter consumer test kits (chlorine, hardness, pH) |
Names and prices as shown on US Water Systems’ site, read November 2026. Ranges span sizes and models; sale prices come and go. Check the brand for today’s price.
03 · In their words
What US Water Systems says
"No distributors. No dealers."
04 · Warranty
Warranty and guarantee, in US Water Systems’ terms
- Tanks
- Product-specific. Matrixx softener: lifetime on tank and resin. Flexx-HD: lifetime tank. Synergy twin: lifetime on tanks and resin. GreenWave salt-free: lifetime limited on tank and valve (original owner, original home). American Made reverse osmosis (RO): 5 years on storage tank.
- Valve
- Matrixx: 10 years on valve and electronics. Flexx-HD: 7 years on valve and electronics. Synergy: 10 years on valve and electronics. GreenWave: lifetime limited on valve. American Made RO: 5 years on tank and valves.
- Electronics
- Covered with the valve on softeners: 10 years (Matrixx, Synergy) or 7 years (Flexx-HD).
- Filters or housings
- Magna Compact whole-house filter: lifetime warranty 'as long as you own it'. Aquapurion and Galaxy RO: 3-year warranty. American Made RO: 5-year warranty.
- Satisfaction guarantee
- One-year money-back guarantee on systems designed by the company’s water specialists, starting from a laboratory test of the buyer’s water; the guarantee page’s asterisked terms are not spelled out on that page.
- Return window
- US Water Systems-brand residential items: 60 days from delivery if new, unused and unopened, refund or credit less shipping. Other brands: 30 days. Commercial items: 14 days, and whole-house RO, backwashing filters, softeners built to spec and custom items are not returnable under the commercial policy. Return authorization required; restocking fee up to 40% depending on item; buyer pays return shipping unless the item was wrong or defective.
05 · At a glance
About US Water Systems
- Owner
- Family-owned and run (the Timmons family, per the brand); no parent company named
- Headquarters
- 9250 Bradford Rd, Suite 195, Plainfield, Indiana 46168; brand also names a facility in Tampa, Florida
- How it sells
- Sells its own systems direct from its online store and says it uses no distributors or dealers. The same store also distributes third-party commercial brands (Stenner, Hallett, AXEON, Rusco, Fleck and others) and offers business leasing.
- Installation
- Sold for DIY installation with step-by-step guides and free phone technical support. Product pages say a licensed plumber can also install. No installation service or installer partner is offered on the pages read.
Does US Water Systems fit your water?
What you need depends on your water, not the brand: hardness decides whether a softener is worth it, and PFAS (“forever chemicals”) or chloramine decide which filter. Look up your city first, then compare.
Sources
- 01US Water Systems: ownership
- 02US Water Systems: company information
- 03US Water Systems: salt-free conditioners
- 04US Water Systems: water test kits
- 05US Water Systems: warranty (tanks)
- 06US Water Systems: warranty (valve)
- 07US Water Systems: warranty (electronics)
- 08US Water Systems: warranty (filters or housings)
- 09US Water Systems: warranty (satisfaction guarantee)
- 10US Water Systems: warranty (return window)
Everything on this page is read from US Water Systems’ own pages or public certification directories. Claims are US Water Systems’, in its words. We don’t test products.