Brand facts · read November 2026
SoftPro Water Systems (Quality Water Treatment): what it sells, how it sells, and what it says
Facts from SoftPro Water Systems (Quality Water Treatment)'s own pages and public certification listings. We don’t rate or rank brands.
Short answer
SoftPro sells whole-house filters, salt-based softeners, salt-free conditioners, under-sink reverse osmosis, countertop reverse osmosis and water test kits online, shipped direct. SoftPro says it is family-owned.
SoftPro Water Systems (Quality Water Treatment)'s website and public NSF/WQA listings, read November 2026 · Sources
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01 · Products
What SoftPro Water Systems (Quality Water Treatment) sells
| Line | Price | Examples |
|---|---|---|
| Whole-house filters | $1,097store sale price | SoftPro Chlorine+ Carbon Whole House Water Filter (city); SoftPro Catalytic Whole House Carbon Filter for Well Water; SoftPro Fluoride & Chlorine+ SUPER Filter (catalytic + bone char); SoftPro Dual Tank Carbon Filter System |
| Salt-based softeners | $967 to $1,587store sale price | SoftPro ECO City Water Softener; SoftPro ECO Well Water Softener; SoftPro Elite Smart HE (city and well versions); SoftPro Pro Series Commercial Water Softener |
| Salt-free conditioners | $1,299store sale price | SoftPro Elite Salt Free Water Conditioner (city); SoftPro FORTRESS Salt-Free Water Conditioner (Home, Pro, Commercial) |
| Under-sink reverse osmosis | See the brand | Waterdrop G3P600; Waterdrop T3-M 450G; Waterdrop T4-A 450GPD (third-party Waterdrop units, not SoftPro-made) |
| Countertop reverse osmosis | See the brand | Waterdrop M6SL Mineral RO countertop (third-party); Waterdrop CT01 hot and cold countertop dispenser (third-party, listed as accessory) |
| Water test kits | See the brand | Well Water Test Kit (hardness, iron, pH, TDS; vendor ETR Labs). Product copy says bacteria and nitrate need a state-certified lab. |
Names and prices as shown on SoftPro Water Systems (Quality Water Treatment)'s site, read November 2026. Ranges span sizes and models; sale prices come and go. Check the brand for today’s price.
03 · In their words
What SoftPro Water Systems (Quality Water Treatment) says
"Factory-direct. No middleman."
04 · Warranty
Warranty and guarantee, in SoftPro Water Systems (Quality Water Treatment)'s terms
- Tanks
- Lifetime warranty on tanks
- Valve
- Control valve: lifetime. Piston, seals and spacers: 5 years on city-water systems; on well-water systems these are treated as maintenance parts and not covered.
- Electronics
- Circuit board and electronics: 7 years
- Filters or housings
- Ion exchange resin on city-water systems (10% crosslink): 10 years, prorated
- Satisfaction guarantee
- '6-Month Money-Back Guarantee' (site banner)
- Return window
- 6 months from ship date, no restocking fee; return authorization required; complete system returned clean and drained; refund of system purchase price; original shipping not refunded and return shipping paid by customer. Free cancellation before shipment. Shipping damage must be reported within 7 days.
05 · At a glance
About SoftPro Water Systems (Quality Water Treatment)
- Owner
- Family-owned; founder and CEO Craig Phillips, with family members in sales and operations per the brand. No parent company named.
- Headquarters
- Business address: 514 Americas Way, #9104, Box Elder, SD 57719 (phone support hours given in Central time)
- How it sells
- Sells factory-direct from its own online store, with free shipping on systems within the US (excluding AK, HI and PR). The store also resells third-party products, including Waterdrop reverse osmosis (RO) units, Pura UV systems and an ETR Labs test kit.
- Installation
- Sold for DIY installation with phone and video support from SoftPro technicians; the brand says most customers install their own. Install guides advise consulting a licensed plumber and following local code. No installation service or partner is offered on the pages read.
Does SoftPro Water Systems (Quality Water Treatment) fit your water?
What you need depends on your water, not the brand: hardness decides whether a softener is worth it, and PFAS (“forever chemicals”) or chloramine decide which filter. Look up your city first, then compare.
Sources
Everything on this page is read from SoftPro Water Systems (Quality Water Treatment)'s own pages or public certification directories. Claims are SoftPro Water Systems (Quality Water Treatment)'s, in its words. We don’t test products.