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Tap water report · updated November 2026

Jacksonville tap water: very hard water, no PFOA or PFOS found

What’s in the water JEA delivers to 826,664 people, from national testing by the U.S. Environmental Protection Agency (EPA) and the utility’s own report.

Short answer

Jacksonville tap water is very hard: about 14.4 grains per gallon (246 milligrams per liter (mg/L)), depending on which treatment plant serves your neighborhood (120 to 372 mg/L), according to published water quality data from JEA (2025). The U.S. Environmental Protection Agency’s (EPA’s) 2024–25 testing found no PFOA or PFOS (two PFAS “forever chemicals”) at or above its 4 parts per trillion (ppt) limit. The system had no health-based violations in the five years through September 2026. Of the 40 large US water systems The Water Monitor tracks, Jacksonville has the 4th-hardest water.

Sources: JEA 2025 data, EPA UCMR 5, EPA SDWIS 2026Q3 · Sources and method

Hardness

14.4gpg

246 mg/L

Very hard

JEA, 2025 data

PFAS (PFOA, PFOS)

None found

every sample under 4 ppt

Under EPA’s 4 ppt limit

EPA UCMR 5, sampled 2024–25

Disinfectant

Free chlorine

Carbon filters remove it

JEA

Lithium

14µg/L

highest sample

Rounds to EPA’s 10 µg/L level, not above

EPA UCMR 5, no legal limit

Violations

0

health-based, 5 years

None on record

EPA SDWIS, through September 2026

How Jacksonville compares with the 40 systems we track

  • Hardness

    4th hardest

    of 34 systems

  • PFOA / PFOS

    Not detected

    in any EPA sample

  • Lithium

    12th highest

    of 14 that detected it

  • Size

    24th largest

    of 40 by people served

Compare every system in the 2026 report →

01 · What it means

What these readings mean for your home

Each reading in plain English: what it is, how Jacksonville compares with the other systems we track, and whether there’s anything to do. The tags follow EPA’s limits and reference levels where EPA has one; for hardness, which has no EPA limit, they follow the U.S. Geological Survey (USGS) scale and Minnesota’s health department. New to the acronyms? Every term, in plain English.

Hardness

Worth acting on

Hardness is dissolved calcium and magnesium, picked up as water runs through rock. It isn’t a health issue (EPA has no limit for it). It’s what leaves white crust on faucets, spots on glasses and scale inside your water heater. It’s measured in grains per gallon (gpg); 1 gpg is about 17 mg of minerals in a liter.

Here: At 14.4 gpg, Jacksonville water is very hard, the 4th-hardest of the 34 systems we track. You’ll see scale on fixtures and inside appliances.

What to do: A water softener is the only whole-house system that removes hardness. Size it to your household so it doesn’t waste salt.

What the research says: Studies tie hard water to more soap use and scale. Observational studies link it with somewhat more eczema in babies, but in the largest trial a softener didn’t improve existing eczema. The studies →

Learn more →

PFAS (PFOA and PFOS)

Nothing to do

PFAS are a family of thousands of manufactured chemicals used in many consumer and industrial products. They break down very slowly, which is why people call them "forever chemicals." PFOA and PFOS are the two EPA regulates most tightly. They’re measured in parts per trillion (ppt): 1 ppt is about one drop in 20 Olympic swimming pools.

Here: EPA’s 2024–25 testing found no PFOA or PFOS in Jacksonville’s water at or above 4 ppt, the lowest level labs can reliably measure. 29 of the 40 systems we track can say the same; 11 had a sample over the limit.

What to do: Nothing needed by EPA’s standard. If you want PFAS lower still, the same certified filters apply.

What the research says: EPA and the National Academies link PFOA and PFOS exposure to higher cholesterol, lower vaccine response, lower birth weight and some cancers, mostly over years of drinking the water. The studies →

Learn more →

Disinfectant

Nothing to do

Utilities add a small amount of chlorine, or chloramine (chlorine combined with a little ammonia), so germs can’t grow in the pipes on the way to your tap. EPA allows up to 4 milligrams per liter (mg/L) of either and says water within its standards can be used for drinking, cooking and bathing.

Here: Jacksonville uses free chlorine. It’s the one that can give tap water a slight pool smell, and it’s easy to filter.

What to do: For taste, any carbon filter certified to NSF/ANSI 42 for chlorine works.

What the research says: Health agencies call these levels acceptable for drinking and bathing; dialysis and fish tanks are the exceptions. Studies haven’t shown shower chlorine harms skin or hair. The studies →

Learn more →

Lithium

Nothing to do

Lithium is a metal that occurs naturally in some rock and groundwater. There’s no legal limit in drinking water. EPA screens results against 10 micrograms per liter (µg/L) while it studies whether a limit is needed.

Here: Jacksonville’s highest sample was 14.0 µg/L. EPA compares results to one significant digit, so that rounds to its 10 µg/L screening level and doesn’t count as above it.

What to do: Nothing to do.

What the research says: Some regional studies link natural lithium with lower suicide rates and the largest individual study found no link. EPA’s screening level is cautious, not a harm threshold. The studies →

Learn more →

Health-based violations

Nothing to do

A health-based violation means the utility broke a federal drinking water rule tied to health: it went over a limit, or skipped a required treatment step. Missing a paperwork deadline doesn’t count.

Here: Jacksonville’s system had none in the five years through September 2026. That’s normal for a large system: 36 of the 40 we track had none.

What to do: Nothing to do.

Learn more →

How Jacksonville compares: highest PFOA or PFOS sample

Parts per trillion (ppt), from EPA’s 2023–25 testing. The dashed line is EPA’s limit of 4.

Jacksonville: none at or above 4 ppt. Like 28 other systems we track, EPA’s testing found no PFOA or PFOS there. These 11 did:

  1. Miami33.0 PFOS
  2. El Paso8.5 PFOS
  3. Fort Worth8.3 PFOA
  4. Philadelphia8.1 PFOA
  5. Louisville7.5 PFOA
  6. Tampa6.9 PFOS
  7. Dallas6.3 PFOA
  8. San Jose6.2 PFOS
  9. Cincinnati6.1 PFOS
  10. Columbus5.3 PFOA
  11. Austin4.8 PFOS
Each bar is one system’s highest single sample, not a yearly average. 11 of 40 systems detected PFOA or PFOS; the other 29 had nothing at or above 4 ppt, Jacksonville among them. All 40 systems

If you live in Jacksonville

Jacksonville’s water is very hard. Softeners from brands that sell online, at their own store prices:

02 · The full results

Every PFAS result EPA recorded

EPA’s national testing (sampled 2024 to 2025) found no PFOA or PFOS at or above 4 ppt in any of 62 samples, which puts Jacksonville under EPA’s limit for both.

Lithium peaked at 14.0 µg/L, which rounds to EPA’s 10 µg/L health reference level and doesn’t count as above it under EPA’s method.

Results from EPA’s national testing program (UCMR 5) for JEA, 31 sampling points, March 2024 to September 2025. Concentrations in parts per trillion (ppt).

EPA UCMR 5 PFAS results for Jacksonville
ChemicalSamplesDetectedHighestEPA limit
PFOA (perfluorooctanoic acid)620none4
PFOS (perfluorooctane sulfonic acid)620none4
PFHxS620none10
PFNA620none10
HFPO-DA (GenX)620none10

"None" means every sample was under EPA’s reporting level (4 ppt for PFOA). PFHxS, PFNA and HFPO-DA (GenX) are three other PFAS chemicals; EPA proposed removing their limits in May 2026, and that isn’t final.

03 · Where it comes from

The source, and who else drinks it

JEA wells withdraw water from the Floridan aquifer, about 1,000 feet below land surface, and pump it to water treatment plants.

JEA serves about 826,664 people directly, and 4 other water systems buy water from it, serving about 38,290 more. If you live in one of them, most of what’s on this page describes your water too, though hardness and disinfectant can change if your system blends in its own wells.

JEA aerates its well water to remove the sulfur odor, and two of its plants also use ozone for sulfide removal.

Jacksonville’s water system had no health-based violations in the five years through September 2026, according to EPA’s federal database.

Largest systems that buy from JEA

  • N.a.s. Jacksonville22,000
  • Sjcu-northeast Utilities Ws14,790
  • Neighborhood Utilities (timber Creek)1,015
  • Sjcu-fruit Cove Oaks Ws485

From EPA’s federal drinking water database (SDWIS), 2026Q3: community systems with an active connection buying from FL2161328. Population served.

ZIP codes JEA reports serving (37)

32065 · 32081 · 32082 · 32092 · 32095 · 32097 · 32202 · 32204 · 32205 · 32206 · 32207 · 32208 · 32209 · 32210 · 32211 · 32217 · 32218 · 32219 · 32220 · 32221 · 32222 · 32223 · 32224 · 32225 · 32226 · 32228 · 32233 · 32234 · 32244 · 32246 · 32250 · 32254 · 32256 · 32257 · 32258 · 32259 · 32277

From EPA’s UCMR 5 ZIP file. A ZIP can be served by more than one system; your water bill names yours. Look up any ZIP.

04 · Questions

Jacksonville water questions

Is Jacksonville tap water safe to drink?

The U.S. Environmental Protection Agency (EPA) doesn’t grade a city’s tap water as safe or unsafe; it sets limits and records violations. By that record, Jacksonville’s water system had no health-based violations of federal drinking water rules in the five years through September 2026. EPA’s 2024–25 testing found no PFOA or PFOS (two PFAS “forever chemicals”) samples above its 4 parts per trillion (ppt) limit.

Is Jacksonville tap water hard?

Jacksonville tap water is very hard: about 14.4 grains per gallon (246 milligrams per liter (mg/L)), depending on which treatment plant serves your neighborhood (120 to 372 mg/L), according to published water quality data from JEA (2025).

Does Jacksonville tap water have PFAS?

The U.S. Environmental Protection Agency’s (EPA’s) national testing (sampled 2024 to 2025) found no PFOA or PFOS (two PFAS “forever chemicals”) at or above 4 parts per trillion (ppt) in any of 62 samples, which puts Jacksonville under EPA’s limit for both.

Does Jacksonville use chlorine or chloramine?

Free chlorine. JEA says the water leaves the reservoirs and is disinfected with chlorine before it enters the distribution lines.

Has Jacksonville’s water system had violations?

Jacksonville’s water system had no health-based violations in the five years through September 2026, according to the U.S. Environmental Protection Agency’s (EPA’s) federal database.

Is there lithium in Jacksonville water?

Lithium peaked at 14.0 micrograms per liter (µg/L), which rounds to the U.S. Environmental Protection Agency’s (EPA’s) 10 µg/L health reference level and doesn’t count as above it under EPA’s method.

Nearest cities we cover